Q: How soon after I order a card I'll be able to use the card?
A: In a few minutes after payment received.

Q: How can I get a PIN code ?
A: The PIN code one can get over the phone or over E-mail (it may be mailed too, but it takes more time).

Q: Does the rate apply to calls made to cellular areas?
A: The rates are given for regular phones, foe cellular phones the rates are different.

Q: Do I have to use the card at once or I can use it for multiple calls?
A: The card could be used for multiple calls, connection fee of $0.29 is applied.

Q: Do you have any connection fee?
A: There are different types of cards: with and without connection fee.

Q: Do you have any hidden charges on the card?
A: There is a monthly fee of $0.25 applied and tax of $0.60 (both are taken after first two calls).

Q: Can I call from Canada or Europe with your cards?
A: There is a special type of cards for calls from other countries.

Q: Can I use one and the same card for calls to two different countries and within USA?
A: Surely, Cards are universal, they could be used for wherever you want.

Q: Are those cards refundable?
A:Yes, if you want to refund cards, which work from USA. Universal cards which work from all other countries are not refundable.

Q: Do the cards have the expiration date?
A: The cards from USA don't have any expiration date (just every month fee of $0.25 is applied), the universal cards from other countries are valid for 9 months.

Q: Do you have cards for $10.00 or $5.00?
A: One could buy those cards only wholesale, not less than 100 cards.

Q: Could you generate the card for $100.00 or $200.00?
A: Yes, for the cards from USA we can generate any PIN (but not less than $60.00). And no, universal cards could not be generated for more than $20.00.

Q: Do you have any alternative ways of payment for the cards?
A: You can make direct deposit in USA at CHASE Bank, Bank of New York, Citibank, and in the nearest future at PNC Bank, Bank of America ,Wells Fargo Bank, First Union.

Q: I heard that I can use your card for calling from some other country through USA to the third country. For example I want to call to Moscow and I am in UK?
A: Yes, you can buy our card and use local access from USA for call to Moscow, so your rate to USA from UK is 7 c/min plus 4 c/min for call from USA to Moscow, on the whole you are paying just 11 c/min to Moscow.